Frequently Asked Questions
At Green Genius, we understand that you may have questions about our products, services, and policies. We’ve compiled a list of the most frequently asked questions to help you find the information you need quickly and easily. If you don’t find the answer to your question here, please don’t hesitate to reach out to our friendly staff for assistance.
What products do you offer?
We offer a wide range of top-shelf products, including flower, edibles, concentrates, and accessories. Our inventory is carefully curated to ensure that we only carry the highest quality items from the most respected cultivators and brands in the industry. Whether you’re a seasoned enthusiast or new to the world of cannabis, we have something for everyone.
What are your store hours?
Our store is open seven days a week for your convenience. Our hours are as follows:
- Monday – Friday: 9:00 AM – 9:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 11:00 AM – 6:00 PM
We are committed to providing excellent service and creating a welcoming environment for all our customers, no matter when you choose to visit us.
Do you offer delivery services?
At this time, we do not offer delivery services. However, we are conveniently located in this is my geo and serve customers throughout the [region] area. Our knowledgeable staff is always ready to assist you in finding the perfect products to suit your needs and preferences.
What forms of payment do you accept?
We accept cash and debit card payments. Please note that we do not accept credit cards at this time. For your convenience, we have an ATM located on-site.
Do you offer any discounts or loyalty programs?
Yes! We value our customers and offer a loyalty program to show our appreciation. With every purchase, you’ll earn points that can be redeemed for discounts on future purchases. Additionally, we offer special discounts for seniors, veterans, and medical patients. Be sure to ask our staff about these programs during your next visit.
Can I return or exchange products?
Due to the nature of our products and state regulations, we are unable to accept returns or exchanges on any opened or used items. However, if you receive a defective product or have any issues with your purchase, please contact us immediately so we can assist you.
Do you offer educational resources for customers?
Absolutely! We are dedicated to promoting responsible consumption and helping our customers make informed decisions. Our staff is well-educated on all aspects of cannabis and is always happy to answer your questions and provide guidance. We also host regular educational events and workshops, so be sure to follow us on social media or sign up for our newsletter to stay informed.
At Green Genius, we are committed to excellence and strive to create an inclusive, welcoming environment for all. We take pride in supporting local organizations and initiatives that align with our values of compassion, inclusivity, and social responsibility. When you choose Green Genius, you can trust that you’re not only getting top-quality products but also supporting a business that cares about its community.